Enterprise Instant Messaging & Collaboration (IMC) Service Offering Definition (SOD)
Enterprise Instant Messaging & Collaboration (IMC) Roles and Responsibilities
Enterprise Instant Messaging & Collaboration (IMC) is a Unified Communications service based on Microsoft Lync. The Enterprise IMC service connects people everywhere, on Windows and other operating systems including mobile devices, as part of their everyday productivity experience. Enterprise IMC provides a consistent, single client experience for Presence, Instant Messaging, User-to-User Voice and Video as well as a great meeting experience.
Standard Features (included in Standard Core CAL)
User-to-User Audio and Video calls
Monitoring and Reporting
Exchange Integration for Calendar
Mobile Client Access (Android, iOS and Windows Phone)
Ability to connect with other entities using Lync (Federation)
Enterprise Features (requires appropriate Enterprise CAL or Office 365 Subscription)
Please see the DET Rate Sheet for complete rate information.
HOW TO REQUEST
For more information please contact the Wisconsin Enterprise Service Desk (ESD) at 608-264-9383.