Enterprise Service Desk

​Welcome to the Enterprise Service Desk

Our experienced, knowledgeable staff are ready to help!  All incidents are logged and tracked to ensure a quick turnaround. The Enterprise Service Desk serves as a single point of contact at the enterprise level.

ESD involves taking customer calls and routing problems to the appropriate agency technical support staff.

Report a Problem

Experiencing a PC or telephone problem?  We encourage you to use our Report a Problem form to create a ticket.

Open a Service Request

Need to request new software, hardware or a new service?  Click here to submit a Service Request.

We can also be reached by phone at (608) 264-9383 or by e-mail at ESDhelp@wisconsin.gov.

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​Customer Experience

For more information on our customer experience, go to our INSPIRE​ page.