Secure File Transfer Protocol (SFTP), formerly File Transfer Protocol (FTP)

Service Content

​Secure File Transfer Protocol (SFTP) Service Offering Definition (SOD) Updated: March 26, 2018

Secure File Transfer Protocol (SFTP) Roles and Responsibilities (RnR) Updated: January 16, 2018​

​Service Description

Enterprise Secure File Transfer Protocol (SFTP) enables State agencies, business partners, and employees to share information safely and securely. The SFTP service provides enterprise-level security, automation, and integration of back-end systems, built-in regulatory compliance, governance, and visibility controls to keep data safe. This enhanced service offering replaces less secure legacy systems with a top tier, scalable solution. 

The Division of Enterprise Technology (DET) manages:

  • Software installation and configuration
  • Provisioning accounts for SFTP access
  • Managing certificates and key pairs provided by customers
  • Support for the SFTP environment:
    • Assisting agencies with SSL or SSH issues
    • Managing the OS directory structure and system-level performance
    • Establishing and maintaining top-level folder structure


  • Secure transfers over the State network or the internet
  • Ability to transmit files larger than email attachment limitations
  • Secure file access for State agencies, county and local governments, external business partners, and the public using thick clients, internet browsers, and/or Web Transfer Client
  • Encrypted file transfers using industry security standards (FIPS-140-2, HIPPA, SOX, and PCI DSS)
  • Advanced Workflow Engine Module and Auditing & Reporting Module to create workflows, events, notifications, and reports for deeper analysis


Please see the DET Rate Sheet for complete rate information.

How to Request

To request this service or for questions please contact the Wisconsin Enterprise Service Desk (ESD) at 608-264-9383.