Unified Communications

Enterprise Skype for B​usiness (Unified Communications)

SKYPE FOR BUSINESS (Skype4B) is a Unified Communications (UC) service that connects people everywhere - on Windows as well as other operating systems and platforms, including most mobile devices, as part of their everyday productivity experience. It provides a consistent, single-client experience for Presence, Instant Messaging, User-to-User Voice and Video, as well as a great meeting experience. Skype for Business also delivers seamless and secure integration with other Microsoft collaboration products such as Outlook, SharePoint and Office applications.

On July 6, 2020, DET communicated to state agencies that VoIP services currently hosted with AT&T and Atlas will be migrated to either the DET hosted Skype platform or the AT&T hosted Cisco platform based on the capabilities of those platforms and customer need. Continue to come back to this page for additional documentation and updates as they are posted for this effort.​ Below is a Skype for Business FAQ sheet and Glossary of Terms, training videos, hardware options, and MACD support resources:


Visit the Skype for Business Training Page for training videos and documentation!

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Hardware Options

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​MACD Support Resources