Unified Communications

Unified Communications via Skype for B​usiness (SkypeFB)

SKYPE FOR BUSINESS (SkypeFB) is a Unified Communications (UC) service that connects people everywhere - on Windows as well as other operating systems and platforms, including most mobile devices, as part of their everyday productivity experience. It provides a consistent, single-client experience for Presence, Instant Messaging, Peer-to-Peer Voice and Video, and Web Conferencing. Skype for Business also delivers seamless and secure integration with other Microsoft collaboration products such as Outlook, SharePoint and Office applications.

​Below are Skype for Business resources:​​​

• Glossary of Terms
• Skype for Business Architecture Diagram​​​​​
• Skype for Business Test Pla​n​​
  
• Skype for Business Licensing Requirements​
• Unified Communications via SkypeFB SOD
  
• Unified Communications​ via SkypeFB RnR
  
• Skype for Business e911 Location Settings Instructions​​
  

End User Guides and Training Videos​

• Call forwarding from your Skype for Business Client (on computer)
  
• Advanced - BToE on PC’s for S4b with IP Phone Devices​​​​
• Skype for Business Voice Mail Instructions​​
  
• Skype Whiteboard User Instructions
• Skype for Business - ​How to Block Telephone Numbers ​​

Visit the Skype for Business Training Page for training videos and documentation! 

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Hardware Instructions and Options

• Recommended Devices​​
  
• Audio Codes 430 & 440 HD IP Phones (User Manual - Large)
  
• Audio Codes 405 IP Phone (User Manual - Large) 
• AudioCodes 405 Phone Setup (From Centrex)​
  
• AudioCodes 405HD IP Phone Quick Reference Guide
  
• Plantronics BLACKWIRE 3200 SERIES Headset​​ (Set-up Instructions)​
  
• Polycom RealPresence Trio User Manual (Large)
  
• Polycom RealPresence Trio Quick Tips
  
• MP-11x & MP-124 Analog VoIP Gateways (User Manual - Very Large)
  

​MACD Support Resources​

• DET MACD Support​ Process​​​​