How do I set up a shared mailbox in Outlook?

​​​How do I set up a shared mailbox in Outlook?​​

How to add a shared mailbox into Outlook 2010


  1. ​Open up Outlook 2010 and click on the File tab.

    NOTE: Please have the exact name of the shared mailbox available before navigating through the following steps.

  2. Click on the Account Settings button then click on the Account Settings button again.
  3. Click on the Change button.
  4. Click on the More Settings button.
  5. Click on the Advanced tab and then click on the Add button and enter in the designated shared mailbox name (For example, DOA HD Archives.  Click the OK button.  Click the OK button again, and then click the Next button and the Finish button.

    NOTE:  Outlook must be restarted to view the contents of the shared mailbox.

  6. The shared mailbox will now appear in the Outlook Folder list.  Click on the white arrow to expand the shared mailbox.
    NOTE:  If you are unable to expand the mailbox, access to the mailbox and the rights to view/change the mailbox contents have not been granted.  Please see the owner of the shared mailbox to be granted the necessary permissions to work with the shared mailbox.