Contracts & Contacts

AT&T:

Local Services

Contract 505ENT-W12-CENTRXATT-01 (was 20-91579-101)

Contract Administrator: send an email

Portal: AT&T BusinessDirect (telephone)

AT&T CSG (Customer Service Guide) email DOADETTelecomAdministration@wisconsin.gov for current copy. -

AT&T Directory Dates


 

 

PRI/SIP HighCap Circuits:

Contract 505ENT-M11-HICAPATT-01 (was 15-91579-101)

Contract Administrator: click here to email

 

Voice Processing:

Contract 505ENT-M11-VOICEATT-01 (was 15-91593-101)

Contract Administrator (contract/policy issues; escalation of problems): click here to email

Day to Day Operations (technical questions, procedures, service options/rates): click here to email


 

CenturyLink:

Local Services:

Contract 505ENT-M07-COMBVOICCL-01 (was 15-91579-602)

Contract Administrator: click here to email

Portal - https://www.centurylink.com/business/login/   CenturyLink (telephone service)

CenturyLink Contacts

 

PRI/SIP HighCap Circuits:

Contract 505ENT-M11-HICAPCENT-01 (was 15-91579-102)

Contract Administrator: click here to email

 

Voice Processing:

Contract 505ENT-M07-COMBVOICCL-01 (was 15-91593-101)

Contract Administrator (contract/policy issues; escalation of problems): click here to email

 

Frontier Communications:

Contract 505ENT-M9-CENTRANET-01 (was 15-91579-90)

City and County cross reference: click here for spreadsheet

Contract Administrator: click here to email

Portal – - Frontier (telephone service)

Frontier Contacts

 

Solarus:

Contract 505ENT-M08-CENTRXSOLA-01 (was 15-91579-901)

Contract Administrator: click here to email

Solarus Contacts

 

 

 

All current locations with LOCAL SERVICES (phone system, long distance, and/or voice mail) available to State of Wisconsin agencies and authorized governmental agencies are listed on the LOCATIONS page.

If feature (telephone) information is available there will be a link to a pdf document by clicking on the location. Voice mail services if available will have links to setup instructions as well. Locations (by city) A - Z

General phone instructions

Local vs ECC - when you don't know what prefix is a local call vs ECC this link will give you a list of local and ECC prefixes to your telephone prefix.