State of Wisconsin

Division of Enterprise Technology

Telecommunications Services

desk phone

Legacy Voice Services

Expiring services with end-of-life dates posted

No new service requests
Change and decommissioning requests only

Refer to VendorNet for additional information:

AT&T - AT&T 505ENT-W12-CENTRXATT-01
AT&T - AT&T 505ENT-M11-HICAPATT-01
Frontier Communications - Frontier 505ENT-O22-CNTRXFRNTR-01
Lumen-Brightspeed - Lumen Brightspeed 505ENT-M11-HICAPCENT-00
Lumen (Formerly CenturyLink) - 505ENT-M11-CONFRSERVC-01

Conferencing

Refer to VendorNet for additional information:

AT&T VoIP - 505ENT-M11-HOSTEDVOIP-01
Lumen (Formerly CenturyLink) - 505ENT-M11-CONFRSERVC-01

Enterprise Voice Services

Refer to VendorNet for additional information:

Statewide Enterprise Voice Services - 505ENT-M25-ENTVOICE-00

Wireless Services

Refer to VendorNet for additional information:

Wireless Telephony & Broadband Plans, Equipment and Support for Multiple Carriers - 505ENT-M22-WIRELESSPH-XX
Wireless Employee Discounts - Wireless discounts are coordinated directly between the employee and vendor. These discount offerings are subject to change. Discounts are available for the following plans:

Additional Resources

Function/Role	Point of Contact	Phone Number	Email
Automatic Call Distribution (ACD) /Enterprise Call Center	Marguerite Seamonson	608-224-3808	marguerite.seamonson@wisconsin.gov
BadgerNet, Data,Circuit or Router Management Troubleshooting	Enterprise Service Desk (ESD)	608-264-9383	ESDHelp@wisconsin.gov
Bureau of Business Services	Charles Brown	608-640-0559	charlesm.brown@wisconsin.gov
DOA/WAN Contract Management	Judy Gollaway	608-264-9348	judy.gollaway@wisconsin.gov or DOADETTelecomAdministration@wisconsin.gov
Enterprise Telecommunications Consulting	Judy Gollaway	608-264-9348	judy.gollaway@wisconsin.gov or DOADETTelecomAdministration@wisconsin.gov
Local Voice Contract Management	Taylor Conway	608-261-8553	taylor.conway@wisconsin.gov or DOADETTelecomAdministration@wisconsin.gov
Long Distance Contract Management	Taylor Conway	608-261-8553	taylor.conway@wisconsin.gov or DOADETTelecomAdministration@wisconsin.gov
Telecommunications (TRS) Contract/Service Management	Public Service Commission of Wisconsin (PSC)	Refer to online resource	https://wisconsinrelay.com/contact-us/#contact_online
Telecommunications Acquisitions (TSSR)	Judy Gollaway	608-264-9348	judy.gollaway@wisconsin.gov or DOADETTelecomAdministration@wisconsin.gov
Voice Equipment (IVR, PBX, Key Systems)	Judy Gollaway	608-264-9348	judy.gollaway@wisconsin.gov or DOADETTelecomAdministration@wisconsin.gov
VoIP/Unified Collaboration	Patricia Reigstad	608-224-4086	patricia.reigstad1@wisconsin.gov
Wireless Services Contract Management	Taylor Conway	608-261-8553	taylor.conway@wisconsin.gov or DOADETTelecomAdministration@wisconsin.gov

ListServ- Telecommunication Distribution Process

Authorized Users - Local Governmental Agencies

For a list of Telecommunication Managers (TCM) contacts, please contact DET Telecom Administration