Function/Role
|
Point of Contact
|
Phone Number
|
Email
|
Automatic Call Distribution (ACD) /Enterprise Call Center
| Marguerite Seamonson
| 608-224-3808
| marguerite.seamonson@wisconsin.gov
|
BadgerNet, Data,Circuit or Router Management Troubleshooting
| Enterprise Service Desk (ESD)
| 608-264-9383
| ESDHelp@wisconsin.gov
|
Bureau of Business Services
| Charles Brown
| 608-640-0559
| charlesm.brown@wisconsin.gov
|
DOA/WAN Contract Management
| Judy Gollaway
| 608-264-9348
|
judy.gollaway@wisconsin.gov or
DOADETTelecomAdministration@wisconsin.gov
|
Enterprise Telecommunications Consulting
| Judy Gollaway
| 608-264-9348
|
judy.gollaway@wisconsin.gov or
DOADETTelecomAdministration@wisconsin.gov
|
Local Voice Contract Management
| Taylor Conway
| 608-261-8553
|
taylor.conway@wisconsin.gov or
DOADETTelecomAdministration@wisconsin.gov
|
Long Distance Contract Management
| Taylor Conway
| 608-261-8553
|
taylor.conway@wisconsin.gov or
DOADETTelecomAdministration@wisconsin.gov
|
Telecommunications (TRS)
Contract/Service Management
| Public Service Commission of Wisconsin (PSC)
| Refer to online resource
| https://wisconsinrelay.com/contact-us/#contact_online
|
Telecommunications Acquisitions (TSSR)
| Judy Gollaway
| 608-264-9348
| judy.gollaway@wisconsin.gov or
DOADETTelecomAdministration@wisconsin.gov
|
Voice Equipment (IVR, PBX, Key Systems)
| Judy Gollaway
| 608-264-9348
|
judy.gollaway@wisconsin.gov or
DOADETTelecomAdministration@wisconsin.gov
|
VoIP/Unified Collaboration
| Patricia Reigstad
| 608-224-4086
| patricia.reigstad1@wisconsin.gov
|
Wireless Services Contract Management | Taylor Conway
| 608-261-8553
|
taylor.conway@wisconsin.gov or
DOADETTelecomAdministration@wisconsin.gov
|