Telecommunications Administration Services

Centrex/Local Services

Contracts and Contacts

Locations with Services - Feature Charts

General Phone Instructions

​CenturyLink Long Distance

Contacts and Procedures

Century Link Rates 

Order Forms

More Information

Unified Communications -

S​​kype for Busi​ness/VoIP ​

Setup Plantronics Blackwire 3225 headset

VoIP (UC Cisco only) Phone - 7800 Instructions

Jabber for Cisco UC Instructions

Contra​ct - VendorNet page

Teams Telephony​​


Conferencing Products

Etiquette tips

AT&T Connect Instructions

AT&T Reservationless Conference replace with Zoom

AT&T Meet Me up to 30 people

AT&T Zoom Reservationless  up to 300 users

ZOOM - With the recent surge in popularity of Zoom, several security and privacy concerns have been identified with the free service plans.
We are recommending current users transition from Zoom (Free) to Skype or MS Teams or Zoom pay plan.

Audio Conference (WisLine)  up to 150 people

CenturyLink Audio-Web

CenturyLink Request

Blue Jeans Video info

​Voicemail Information

AT&T Unity Instructions/information

CenturyLink Instructions

Frontier Locations - Guide

Voice Equipment

Key Systems





AT&T Mobility 


US Cellular

Verizon Wireless


More Information (policy, travel, waiver, etc.)



Contact Center/Automatic Call Distribution

Mobile Device Management

Telepresence Options (Skype4B, In-Room Video Conferencing, BlueJeans)

Wireless Telephony

Telecom Admin

Telecommunications Managers (TCM)

DET Rates


Telecommunications System Study Report (TSSR)

Telecom Admin Con​tacts 

Other Information

Local vs ECC 

Authorized Users - Local Governmental Agencies

BadgerNet Converged Network (BCN)



Video Equipment Contracts

More Telecom Resources ​

​Telecommunications Relay Service (TRS) and Captioned Telephone Relay - see PSC

Service Provider

Contract and Contact Information


How to send fax with Outlook - after migration to Exchange Online (O365)

FAQ - Enterprise eFax




Contact Center